Shipping policy

Orders received by 1:00 p.m. Eastern Time are typically processed and shipped the same business day. Orders placed after 1:00 p.m., on weekends, or on holidays will usually ship the next business day.

All shipments originate from Ithaca, New York. We ship using UPS Ground, UPS Ground Saver / SurePost, and USPS Ground. Delivery is usually about 3–5 business days within the continental United States, depending on the destination ZIP code and carrier transit time.

Once your order has shipped, tracking information will be sent by email so you can monitor your delivery.

For shipping questions, please contact us at jeff@nycoffeecup.com